By using our services and obtaining consent in the sense of this statement, you certify that you have reached the age of 14 and are able to give your consent, or that your guardian or administrator already has effective consent.
Information in accordance with Art 13 DSGVO
Your personal data, that is in particular
. your master data (last name, first name, address, e-mail address, telephone number or mobile phone number, date of birth, customer number) and language,
. the data in travel documents (passport number, passport data, date of birth, issuing authority, duration, nationality) and identity documents (identity card, driver’s license etc. together with issuing authority and term),
. payment and payment data, in particular debit cards, credit cards and bank cards,
. the length of stay requested by you, as well as destinations, hotels, contacts, conditions, special services, health data, frequent flyer number, personal preferences that you give us, and
. specific categories of data, such as health data, special needs data and marriage / partnership,
are needed for our services. We store, process and, where necessary, provide this information to third parties with whom we cooperate to provide the most effective and optimal service to our customers – including service providers in third countries as processors, software and agency service providers belong – transmitted.
The legal bases for these data processing processes are
. the fulfillment of our pre-contractual and contractual obligations to you,
. consents obtained from you,
. legal, contractual or other legal obligations on our part (for example, documentation rights and duties under accounting, tax and customs law, contracts, reporting and litigation) and § 96 TKG and
. our legitimate interests (for example, improving our customer service, including in the field of direct mail or the exercise of our own legal interests).
The duration of the storage depends on the duration of our business relationship, the consent given by you, and the statutory retention obligations and legal obligations applicable to us. We emphasize that in the case of a regular cooperation for our best possible customer service, we endeavor to know your customer wishes that have already been conveyed to us so well that we can satisfy you constantly and permanently.
By accessing our website, your access data will be automatically collected and stored. These access data may include, in particular, the page accessed, the files viewed, the date and time of the call, the IP address of the user, data of the calling computer, in particular the browser and the operating system, as well as the data volume and the message of the successful call. These access data are used by us for internal statistical purposes in order to ensure the security of our offer and to optimize the offer. If an unlawful act is suspected, the access data will be evaluated to secure evidence.
By entering your personal data in one of our contact forms, you consent to the transmission and storage and processing by us for the duration of this specific request. This is especially true for your requests via contact form, chat and emails you send us. We need this data to process your request and in these cases also store your IP address for purposes of securing evidence. The storage takes place as long as this is necessary for you or us to take care of any supplementary or subsequently asked questions.
If you create a web account with us, we will provide you with your contract data online. You carefully store your access data and ensure that no unauthorized persons access the account. For unauthorized access, which – even if only partially – due to a misconduct on your part, we assume no liability.
The data of your account will only be transferred via an encrypted internet connection (https). We assume no liability for the loss of data or third party access to your data if we have followed the security measures required by the state of the art.
The legal basis for this data processing is your consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal obligations of all kinds and § 96 TKG.
You are free to subscribe to our newsletter. The registration for which you have to provide your e-mail address and give your consent to receive the newsletter can not take effect until you confirm a link to the registration you receive by e-mail. In order to provide you with targeted information in the newsletter that you are particularly interested in, we will provide you with the registration free to make even information on specific interests, key dates, locations and regions and the like.
In every newsletter you receive, you will find all the information you need to unsubscribe from the newsletter. For more information about our newsletters, please contact us at firstname.lastname@example.org.
The content of our website has been carefully prepared and checked several times, but we assume no liability for the topicality, correctness and completeness of the information provided. Claims for damages for the use or non-use of the information or for the use of incorrect or incomplete information are excluded. All offers are non-binding. We reserve the right to change, supplement or delete the offer or parts thereof without prior notice or to cease publication of the website temporarily or permanently.
The content and programming of our website are protected by copyright and ancillary copyright. Any duplication – also in extracts – and public reproduction, especially the copying of texts, graphics and photos, is prohibited without our prior written consent.
Transmission to third parties / obligations of processors
Your personal information may be provided by us
. within the group taking into account the permitted uses,
. to processors (for example, our electronic newsletter advertisements) and to third parties who are required to provide the services you have requested, all of whom have agreed to comply with applicable privacy standards,
transmitted. If compliance with European data protection standards is not possible – for example because standard contractual clauses, adequacy decisions or certifications are not guaranteed in the specific case – we will inform you in good time and also obtain the necessary consents from you. For further information please contact us at email@example.com.
Cookies and tracking services
After you have visited our website, cookies remain stored on your device, unless you refuse from the outset or you do not actively delete cookies. The disabling of cookies may affect the functionality of our websites. You can prevent the storage of cookies by a corresponding setting of your browser software. We point out, however, that in this case you may not be able to use all the features of our website.
You may also prevent the forwarding to Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser available on the website google.com. Download and install the plugin. However, the plug-in is only available for certain browser programs.
We use Facebook social plug-ins from the social network Facebook, operated by Facebook Ireland Limited, 4 Grand Canal Square Dublin 2, Ireland, and Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94303, USA. These plug-ins are buttons that Facebook uses to see who is calling our website. If the visitor is also registered and logged in to Facebook as a user, further information from Facebook is also stored. For technical reasons, Facebook receives your IP address. We have no influence on the use of this data by Facebook. We refer in this regard to the privacy statements of Facebook, in particular the information available at the following link: . It https://www.facebook.com/help/568137493302217. Also gives you information on how to use your browser to block Facebook social plug-ins.
You can request information about your personal data stored by us free of charge at any time. As a data subject, you also have the right to revocation, information, deletion, rectification, restriction and transfer of your personal data, as far as there is no legal duty of retention on our part.
For more information on your rights as a victim, please contact us at firstname.lastname@example.org necessarily with your active full e-mail address, last name, first name, address and telephone number or mobile network number. For complaints, the Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is the supervisory authority.
We have implemented organizational and technical safeguards that we continually evaluate and adjust as necessary to protect your personal information that we store and process.